The Communication Center

“Speaking from experiences with several communication trainers, I can say that The Communication Center, under the leadership of Susan Peterson, is the best in the business. The need for precise messaging and interview preparation is more significant than ever in the era of new media. The Communication Center does a great job of tailoring communication services to the needs of the individual client. Once you put the ideas into practice, the results speak for themselves.”

William N. Walker,
Vice President for
Strategic Communications and External Relations,
Rensselaer Polytechnic Institute 2007

OUR VALUES
Highly responsive, personalized service; teamwork, trust, care and support: these are our values as a company and the very foundation of our interactions with you.

OUR GOAL
Preparing you for the real world is our goal — no off-the-shelf training and no make-believe situations. Each session is uniquely developed and based on your particular business and issues.

OUR PREPARATION
As experienced trainers and coaches, we know how important it is to understand you, your organization and your industry long before you walk in the door. That’s why we strongly believe in doing our homework. Before your first session, we analyze your communication strengths and weaknesses. We interview you about challenging issues and potential obstacles. We review recordings, examine news clips, analyze speeches and critique PowerPoint presentations. By the time your session begins, we know you and your challenges.

OUR SESSIONS
We make our sessions highly interactive, extremely practical and just plain fun. We include group discussions and role-playing, individualized workbooks, frequent recordings of on-camera practice simulations and constructive critiques of each performance.

OUR FOLLOW UP
At The Communication Center®, our commitment to you goes far beyond an actual training session. We offer post-training counseling and continuous support including access to our Communication Hotline, available 24 hours a day, 7 days a week. With ten expert trainers around the country, we can be where you need us, when you need us.