“Under Susan’s expert guiding hand, our management team always hits a message ‘home run.’ Her strategic communications savvy, superb intellect, thoughtful preparation and creative approach ensure that we capture both the substance AND the sizzle of our work.”

Jenna Dorn, President, National Academy of Public Administration

CRISIS COMMUNICATION COACHING

When a crisis strikes, what are your messages? Who are your target audiences?

When a crisis strikes without warning, we’re available 24 hours a day, 7 days a week to help you respond. On a moment's notice, our team of experts can blend into your team to help craft quick-response messages and offer advice on what to do next.

Plus, we offer concentrated, message development to help you plan for and manage the possibility of a real crisis. Our practical, step-by-step approach is designed around current, relevant communication policies and concerns. We help your spokespeople anticipate, craft and practice the right messages for your employees, investors, membership and consumers. From buyouts and layoffs to media accusations and high-profile criminal charges, our experts know how to simulate the pressure of deadlines and the urgency of response. 

As with all our trainings, your spokespeople practice crisis communication scenarios on-camera. Our ambush interviews and rapid-fire press conference questions simulate the unpredictable elements of dealing with a crisis and the stress of remaining calm and focused. 

For pricing and information: contact us or call us at 202-463-0505.